I would highly recommend the dispute service of TDS to anyone who’s facing an unreasonable landlord and unfair claims for damages upon moving out. Useful. I included pictorial evidence in my bundle. On 1 April 2013, Northern Ireland joined the rest of the UK in implementing tenancy deposit protection for private tenants.2 Under the rules of the Scheme all private Having very recently had my dispute as a tenant arbitrated by the TDS scheme I would like to thank the staff and Cathy Edgar in particular for making the application easy to understand and submit and for keeping us informed throughout the process. Tenancy deposit schemes – a review. GB. Both TDS and their “independent” reviewer upheld checkin/checkout reports that lacked validity and credibility. Not only did they deal with our case but also dealt with a couple of other matters completely unconnected and again they showed how good and efficient they are. How can we help you? The set up was straight forward, this … Since the tenancy deposit scheme was set up the Deposit Protection Scheme has protected over 645,000 deposits have been protected with them worth over £480 million. © 2021 Trustpilot A/S. Five star service, five star team I needed to transfer my deposits from another provider to TDS and after 2 months I was getting absolutely nowhere. Olivia AdelekeI thank Olivia immensely for her tremendous kindness Olivia kindly organised my papers for me immaculately to give in to the lawyer in phenomenal artisan precision Olivia’s gifted in the kindest charm phenomenal asset to the success for the business Kindly praise Olivia & deal with accordingly Thank you in advance Kindest blessings Raphael. Read 2 more reviews about Tenancy Deposit Scheme (TDS) Only the latest review will count in the company's TrustScore Paul H 6 reviews. The scheme applies to tenants who rent from a private landlord or letting agent, have an assured shorthold tenancy (which is the case in most tenancies) and who put down a deposit. TDS is just one big SCAM and seriously needs looking into and closed down. Kira Yorke-Williams was especially helpful. It is neither fair to the tenant or the landlord and totally unacceptable. Kira at TDS was brilliant help during the dispute about my deposit. Very professional! TDS Northern Ireland is a wholly owned subsidiary of The Dispute Service Ltd, which operates the Tenancy Deposit Scheme in England and Wales and is a key partner providing services to the SafeDeposits Scotland consortium, which operates the largest tenancy deposit After my continuous follow with the letting agent and living with cold water for 2 months when I did not get any responses to my emails and calls I had no other choice but had to stop paying rent for a couple of weeks, thought at least some one would be in touch with me. The Residential Tenancy (Deposit Scheme) (Jersey) Regulations 2014 were enacted under the Residential Tenancy (Jersey) Law 2011 (the "Law") to impose the Scheme, which is a government authorised tenancy deposit protection scheme designed to safeguard tenants' deposits and regulate their return at the end of a tenancy. Chapter 4 reviews the tenancy deposit protection legislation in the rest of the UK. I want the money returned to me which you incorrectly awarded to my tenants. The process was straightforward and advisers on the phone always patient and helpful. RegardsAdam. You have had my County Court judgement papers sent to your service by me since 24 November 2020, at my recent call to the service you could not even find my legal document I sent to the TDS by email at your request nearly 2 months ago. I needed to transfer my deposits from another provider to TDS and after 2 months I was getting absolutely nowhere. Court Developments in relation to Landlords’ obligations under The Housing Act 2004. Not everyone can afford to wait for their money to be return. It is clear to me the adjudicator did not bother reading the bundle. Welcome We protect your tenancy deposits, with the reassurance that disputes arising at the end of the tenancy will be resolved quickly, fairly and for free. The Tenancy Deposit Scheme (TDS) is a government approved tenancy deposit protection scheme in England and Wales... Read more This supplier doesn’t currently have a deal live on kerfuffle but if you’re interested in them and you would like to be informed when a deal does come available let us know and we'll start tickling them until they concede. The Tenancy Deposit Scheme. I recently had filthy tenants who caused damages in excess of £1000 to my property also thefts of items worth several hundreds of pounds. It was resolved within the time scale we had been informed of and I thank the TDS for the service provided. Five star service, five star team I needed to transfer my deposits from another provider to TDS and after 2 months I was getting absolutely nowhere. Kira Yorke-Wilkinson was brilliant in helping us resolve our issue and was extremely responsive. So, a judge in a court of law, ruled that my tenants did breach the rental contract by redecorating my property without my permission to an appalling substandard of workmanship, and the TDS thought the best thing to do was award the deposit back to my tenants. At the end of a tenancy. The scheme … There are three deposit protection schemes: Deposit Protection Service; MyDeposits; Tenancy Deposit Scheme; Your landlord will decide which scheme to use, but your deposit should be equally … Thanks to Kira Yorke-Wilkinson . It meant I didn't have to try and wade through it with my Landlord where communication had totally broken down. Thank you so much! All rights reserved. At the end of the tenancy, the deposit – or an agreed amount minus costs for any damage – is returned to the tenant by cheque or bank transfer. Very unfair mediation service. I will be protecting my deposits with another provided. Had a horrendous landlord who wanted to make all kinds of deductions. Receipt of my documents by you was confirmed to me by email. Whilst I was not 100% happy with the outcome, and genuinely believe that I should have rightfully been awarded more of the deposit, I was still pleased overall with the outcome, and in particular the fact that TDS considered the evidence provided to be a fair reflection of my property (something the tenant maliciously denied throughout). Zero Deposit is the only deposit replacement scheme that works with 79% of the top UK estate agentsᐩ, who have chosen a deposit replacement option, and is FCA regulated. Originally being a member of the Insured Scheme, we made a decision to switch to their Custodial Scheme a few years ago which was made so easy due to their Switch team.A special mention to Kelly Wallace, Anam Khan, and John King, who have been incredibly helpful and invaluable in switching our recent acquisitions to the Custodial platform.I would highly recommend TDS. TDS offers both Insured deposit protection, TDS Insured, and Custodial deposit protection, TDS Custodial. They were fair, justified and the system was clear to work. Reply from Tenancy Deposit Scheme (TDS) Good morning Rishi, Thank you very much for taking the time to leave us a review, and leaving your kind words about our service. Custodial deposit schemes. Very biased and not fair. I felt as though she really wanted to sort things out and all the issues were resolved thanks to her efforts. What could have been an even more tiring process, turned into a very easy one when in her hands, alongside Sanam. We raised a dispute hoping that the TDS description would be accurate and would actually protect us from unreasonable claims. My thanks goes to Cathy and Jessica and I'm sure some unnamed people working behind the scenes! Recently, one of my tenants has left leaving significant damage to the property. We had a great experience with the TDS, everything was clear and done within the outlined timescales. Eventually, under investigating the landlord they removed his permission to rent the place until he actually fixed the damages, for which he is liable for. TDS Resolution is a mediation service helping landlords and tenants resolve rent arrears This legislation applies to all properties let on an assured shorthold tenancy … Landlords did you know with the introduction of the Tenancy Deposit Scheme (TDS) in April 2007, a landlord is NOT permitted to take damage compensation from their tenant’s deposit without proof that any damage or breakages have occurred during the tenancy. Tenancy Deposit Scheme If you don’t rent your home on an assured shorthold tenancy, your landlord can accept valuable items (for example a car or watch) as a deposit instead of money. Reposit has provided my tenants with a more affordable option than the traditional deposit scheme and at no cost to me, the Landlord. GB. I uploaded the dispute and got a fair and well articulated decision in a reasonable amount of time from Jo. Thank you so very much Cathy you are a star ⭐️. Ministers can also withdraw their approval of any scheme following a review. Tenancy Deposit Scheme, (the Scheme), which flows from the Private Tenancies (NI) Order 2006. Because I only took £100 as a deposit I could only claim for that amount. TDS did not go through our case properly. It felt like someone was in my corner, Had a dispute with Chestertons Islington regarding the return of the deposit and eventually had to escalate to TDS when I couldn't get a reply.Kira Yorke-Wilkinson coordinated and gave guidance on the expected timeline and stages of the process, even attempting to engage with Chestertons to resolve quicker. Good service. Well impressed. Thanks again. I would like to thank Jessica Oldham, Dispute Resolution Executive, in particular. How deposit-free schemes work. Dispute resolution can involve a number of solutions and does not automatically involve formal adjudication. What ever happens they would be on the landlords’ side. Many thanks once again. In my opinion this is an organization which is essential in dealing with some unscrupulous landlords I have met and dealt with as an accountant over 50 years. Beyond unprofessional-a total disgrace. It was obvious they did not address my points raised. They even awarded me less money than the tenant had agreed to. You must place your tenants’ deposit in a tenancy deposit protection (TDP) scheme if you rent out your home on an assured shorthold tenancy that started after 6 April 2007. Many thanks, 100% Recommend TDS ! The staff always answer the phone quickly and are all very knowledgeable. Is there any justice for landlords? It is a slow process when it goes to adjudication which is my only complaint. He wanted to replace old items with new and claimed accordingly. 8 talking about this. There are lots of obvious evidence where we show like the damage the agent/landlord claimed at check out report is shown in check-in the report but TDS still awarded it to the Landlord. Thank you so much! Read 2 more reviews about Tenancy Deposit Scheme (TDS) Only the latest review will count in the company's TrustScore Paul H 6 reviews. To think TDS provides courses to landlord when their own adjudicator(s) do not even read a bundle. TDS IS NEITHER TRANSPARENT NOR ACCOUNTABLE. I confirm that I am the Landlord.Update 15 Jan:IN RESPONSE TO YOUR REPLY BELOW..YOU SAID THAT 2 MONTHS AGO BUT TO DATE ALL YOU’VE DONE IS LOST MY COURT DOCUMENTS I EMAILED TO YOU. If you're unsure which is better for your needs, find out more about our schemes. A huge thank you to Fozia and Kira for all of their help and very quick response. Why should I have to haggle on costs associated with a tenant who trashed my house in 3 months to force me to end the tenancy?? A free inside look at company reviews and salaries posted anonymously by employees. That’s a significant sum to stump up, even after a recent clampdown on other fees that tenants face. As a landlord, I always felt comfortable that the matter would be handled properly. From the very beginning, Kira Yorke-Wilkinson was so helpful. Tenants should be told how much … Appreciate the team at TDS for guiding me through the deposit protection after a landlord refused to negotiate on bad terms. Home / News / Tenancy deposit schemes – a review. A choice of schemes We provide two types of deposit protection for tenancies in England and Wales: Custodial, a free service where we hold the deposit for the duration of the tenancy. THIS PROCESS IS BEYOND BELIEVE, Somebody isn’t doing what they are supposed to do. So, it’s understandable why deposit-free schemes can seem so appealing. TDS is a not-for-profit organisation which provides a government approved tenancy deposit protection scheme for England and Wales. Using the dispute resolution facility was straight forward and efficient. I found TDS very professional and kept me informed at all times. He/she quickly looked at the inventory and the exit form. We denied to renew our contract, although amid COVID-19, due to the intolerable living conditions we had to go through. The deposit you returned to my tenants should in fact have been returned to me to set against the huge costs of damage inflicted on my property by my tenants, my court case outcome in the County Court supports this fact in law. I was very happy with the service and would totally recommend it if the landlord is being unrealistic in disputes. Very professional and helpful organisation. The process took just over a couple of months but we are extremely pleased with the outcome. The service has been excellent the whole way through. I believe the TDS made a very fair decision in light of the evidence provided by both parties, and we were very happy to receive a substantial amount of our deposit back, and far more then the landlord and the agents wanted to give us. At the end of a tenancy the landlord must tell the protection scheme they're using how much of the deposit - if not all of it - to release to the tenants. They simply do not look at the evidence properly and show an incredible amount of bias towards tenants. With both Custodial and Insured options, we have your deposits covered. Some of their staff are very nice and helpful;- that isn’t an issue but they simply do not know what they are doing. As a chartered accountant I have dealt with clients' rental properties for over 50 years. These Regulations will change the way in which you deal with deposits. Reposit is a new idea and I was unsure how easy it would be to deal with a claim. It collected all evidence from all parties and adjudicated only after attempting to resolve the matter with the tenants informally. The policy, issued to the landlord or letting agent, indemnifies the risk of tenant damage or … This alongside our partnership with The Dispute Service means you are in safe hands. Only the latest review will count in the company's TrustScore. Thank god for TDS who saw through the landlords deceit and cane to the right conclusion. Kira Yorke-wilkinson at TDS was very professional in her dealing with our case of rent arrears from one of three tenants in our rental flat. The Scottish Government has released results from research with tenants, landlords and schemes as part of a review of the Tenancy Deposit Scheme in Scotland. Tenancy Deposit Scheme (TDS) is operated by the Dispute Service providing tenancy deposit protection in England and Wales. Without them, our landlord would have completely ripped us off but TDS made us feel safe. This is the first time I have used TDS I would not hesitate to use them again and I would highly recommend them. My landlord submit literally nothing. Protected deposit ‘scam’ It has come to PropertyHawks attention that some websites have emerged that suggest that they will also be able to take tenant deposits from landlords in a way that complies with government legislation. I had the unfortunate experience of renting my home to tenants that showed complete disregard to their basic and contractual duty of keeping the home clean and not causing damage. I am very unhappy with the decision and apparently, I can only submit a complaint and wait for them to decide if they want to accept my complaint. They have considered all the details very fairly. Up until very recently I never had to deal with any disputes between tenants and landlords. Negative review after negative review and all with the same common themes: ... Be wary of using Deposit Protection Scheme I have been waiting for a response from Deposit Protection Scheme since October. Thanks. I have to thank TDS, unfortunately I was faced with a great injustice, but TDS helped to solve this issue and created justice.Thanks to TDS and dear Jessica Oldham. However, about three months ago I was asked to deal with a dispute involving my nephew and his landlord which was decided by the TDS. Firstly, we knew our deposit was safe with them and then, when we had a dispute with the landlord, they handled it effectively. TDS is not fit for purpose, get rid of it. TENANCY DEPOSIT FEES. After providing lots of photos and a full explanation of a dispute with damage caused to my property by my tenant, their resolution was one sided in the tenant's favour. TDS breaks the law! Tenancy Deposit Scheme (Scotland) 2011 In March 2011 the Scottish Parliament passed regulations to introduce tenancy deposit protection in Scotland. She kept me informed each step of the process and her communications were helpful, clear and prompt.I was really glad my deposit was protected under TDS, as otherwise I may have not recovered my deposit. Jessica Oldham who handled our case was helpful and prompt when dealing with us. The aim of the review was to look at whether the introduction of the Tenancy Deposit Scheme (TDS) had resolved the issues it was intended to and assess if the current regulations are fair and fit for purpose. Also, despite providing receipts of all works carried out, a voicemail message was left on my phone just prior to their decision to advise that the costs were too much and that I should agree with the amount offered by the tenant. The outcome, whilst there were minor issues in the report that I could have disagreed with was fair and reasonable and the report of the Adjudicator set out the reasons for his determination very clearly. Development to operate a tenancy deposit scheme in Northern Ireland. Very easy to use. It takes months before you get some of your money back. Insured, where you hold the deposit and pay us a fee to protect it. They say you can’t appeal if you think their decision is wrong but they make factually incorrect decisions. About TDS: Tenancy Deposit Scheme (TDS) is a government approved scheme for the protection of tenancy deposits; TDS offers both Insured and Custodial protection and also provides fair adjudication for disputes that … By law, anyone renting through an Assured Shorthold Tenancy in England and Wales (this will apply to most people who rent their property) should have their deposit protected in a deposit protection scheme. I had submitted all the evidences including I told TDS my wife was severely ill, the reason why I had to do so. This is my first time I have ever reviewed anywhere. Thankfully, I was fully aware that the burden of proof does lie with the landlord and prepared a very clear, detailed and factual case following the excellent advice that is available from TDS. Adjudication was fair and just and will be taking out a scheme as both a landlord through TDS shortly having witnessed a professional, responsive and thorough handling of my headaches. Case 450543The TDS service is not fit to practice. Excellent independent service and a fair resolution. 1 Tenancy Deposit Scheme reviews. © 2021 Trustpilot A/S. They came to a fair decision without penalising the two tenants that had paid their rent on time throughout the year by only returning the leftover balance to them. Avoid. I don't know what is funnier at this point, the fact that they insist to have gone through the evidence or the fact that from their decision it is more than evident that they didn't. Share. The operation of the tenancy deposit service required more direct support with tenants and landlords than originally anticipated throughout most stages of the service from original deposit to final repayment. I emailed K and the team at TDS and thanks to her and her colleagues everything has been resolved. Since the introduction of the Tenancy Deposit Scheme (TDS) on the 6th April 2007 it has been a legal requirement for a landlord to hold a tenants deposit in one of the government approved schemes or to obtain the correct tenancy deposit insurance.. Tenants should not be relying on this company. Couldn’t thank more for the help! The scheme does not apply to rent in advance but it does cover the deposit regardless of who paid it … Brilliant service especially in the terrible circumstances we are all in. Recently our landlord wanted to deduct almost 80% of our deposit for small wear and tear. They’ll be responsible for returning your deposit to you at the end of your tenancy - but don’t worry, your deposit is protected for the duration of the tenancy. If you’re thinking of renting, you could end up spending over £1,000 on a deposit, according to the Tenancy Deposit Scheme. But no one until I replaced the water heater on my own. Custodial schemes protect the whole of the deposit during the period of the tenancy. By the way, forget the "we perceive the money as being the tenant's" and "landlords have to provide evidence to claim liability to the tenants". Particular thanks to Waafa. Hold your hands up and admit you made a mistake and acted in breach of the terms which I am entitled as a landlord to be legally protected against. Wafaa was amazing and SO helpful throughout. Moving from an insured scheme with a letting agent to a personal custodial scheme. She was instrumental in getting some of my deposit back and I could not be more grateful. TDS provides great service in terms of resolving disputes. Thank you. I have twice brought proceedings against tenants after poor TDS decisions and twice recovered in excess of the original deposits . I had spent £1000 for that and adjusted with the rent. All rights reserved. The adjudication came back 50/50. A huge thank you to Cathy E who was so lovely and so very helpful and understanding during the most stressful time with an unscrupulous landlord who tried to withhold £2550 deposit. The dispute process was clear and straightforward and we got a decision quickly. By law, each deposit protection scheme must offer free dispute resolution services for tenants, landlords and agents who can’t agree how deposits should be distributed at the end of a tenancy. Their decisions are simply flawed and erroneously made. How many tenants can survive for 3 months without their deposit back? Very efficient and quick in sorting deposit from ending tenancy agreement. 100% Recommend TDS ! Kelly’s focus within TDS is membership, business development and growth; this encompasses all aspects of new business across both the Insured and Custodial schemes. Very fair process. I also have a clause in the AST to the effect if the property is not cleaned I would retain £100. We approached TDS and they made a fair and logical decision and returned us 90% of the deposit. Tenancy Deposit Scheme (TDS) is a Government-approved scheme for the protection of tenancy deposits; TDS offers both Insured and Custodial protection and also provides fair adjudication for disputes that arise over the tenancy deposits that we protect. I am not joking, not a single piece of evidence. Without any explanation they just simply said I did not pay my rent so it would be taken off from my deposit. The deposit for my tenant was in an insured scheme with a letting agent with the TDS but I wanted to transfer it to my name in the custodial scheme. Uzochi Ejimofor was particularly kind and helpful. They acted in a completely biased manner and ignored the glaring irregularities in both the landlord’s submission as well as the entire checkin/checkout procedure.There are guidelines for both landlords and tenants published by TDS on its website with regards to the expectations and factors to be considered in determining the credibility of reports, evidences and claims in a dispute, but these are of no use when TDS and its reviewer fail to hold themselves accountable to them in the discharge of their duties.We are totally disappointed with the circumvention of the facts and evidence in our case resulting in a denial of justice with TDS failing to protect our deposit and thus effectively aiding a dishonest landlord in her ploy to hold on to money that is rightfully ours. Reply. The ineptitude and standard of service of the TDS is below any standard required to function within the rental sector. Extremely misleading in regard to their services. They were quick to respond & I cannot recommend them enough. I can only say my experience dealing with the TDS was an excellent one. Insured tenancy deposit protection. ZERO. To make matters worse - the tenant then showed complete lack of remorse and responsibility, and focused on largely irrelevant matters to dispute the fact that I was rightfully making a claim on the deposit. Jessica was professional and communicated promptly and clearly throughout the process, and she is a great credit and asset to TDS! There is evidence that early education and support provided by schemes is … It's hard to know what to do when your Landlord isn't listening to you, it feels so unfair. My one star reflects the fact that it took TDS 3 months to come to a decision. It's a tedious and time-consuming process. Amazing service ! Landlords are now legally required to safeguard their tenants’ deposits with one of three government-backed deposit protection schemes: Deposit Protection Service, MyDeposits and Tenancy Deposit Scheme. Straight forward process, quick and professional replies, kept informed throughout the process, very helpful. The TDS ignored most of the evidence we sent but claimed the opposite. Special mention to Cathy Edgar who provided excellent support through the whole process. Extremely helpful and polite people but most importantly efficient. Part 4, section 122 (4) of the Housing (Scotland) Act 2006, gives Scottish Ministers a power to approve a tenancy deposit scheme and obliges Ministers to review each scheme from time to time and gives them power, once they have done so, to ensure that any scheme is revised. Very unfair mediation service. I am a Landlord and if I could give it 0 stars I would. The situation was so bad that we had to contact our local council. Cathy Edgar was very helpful throughout the process. Our Insured scheme is a little different – your landlord or letting agent will keep your deposit for the duration of the tenancy, and pay us a small fee to protect it. Landlords will no doubt be familiar with the obligations imposed on them by the Act and the consequences of failing to fully comply within stipulated deadlines. This service is brilliant! Straightforward to use. Jagota is the founder of deposit replacement insurance scheme Dlighted. TDS provides a fair service, and above all, communicates very clearly throughout the process. I can recommend TDS as a safe place for a deposit to be kept. This is usually paid directly into the tenant's bank account. Cathy Edgar was my contact and dealt with everything very efficiently. Your deposit is kept by TDS or the landlord with no interest paid to the tenant over the years it’s kept and when you apply for your deposit back they in turn hand it to the landlord who can make up and upload any old rubbish to claim the deposit. TDS get it wrong, County Court gets it right. TDS has saved me so much trouble from our landlord. Came back with a clear final decision in a quicker than expected timeframe, Only the latest review will count in the company's TrustScore. But, surprise - surprise, the TDS found the apartment being ok and proceed on charging US for things the landlord was supposed to fix. It took TDS 3 months to come to a decision quickly communicated and! To go through ) Order 2006 as a safe place for a deposit to be return standard service! Thanks to her efforts justified and the system was clear and straightforward and we a. Not joking, not a single piece of evidence the scenes of pounds deposit and pay us a fee protect... Reviews and salaries posted anonymously by employees legislation applies to all properties let on an assured shorthold tenancy Development... Protect us from unreasonable claims an Insured scheme with a claim, out... A safe place for a deposit to be return thank god for TDS who saw the. 'S hard to know what to do when your landlord is n't to. Wade through it with my landlord where communication had totally broken down deal with any disputes tenants. And helpful their approval of any scheme following a review the very beginning, Kira Yorke-Wilkinson was brilliant help the! Submitted all the issues were resolved thanks to her and her colleagues everything has excellent. Scheme ( TDS ) is operated by the dispute resolution can involve number. Upheld checkin/checkout reports that lacked validity and credibility and straightforward and we got fair! Wear and tear with another provided months without their deposit back first time have! Landlord, I always felt comfortable that the matter would be on the phone patient! It wrong, County court gets it right left leaving significant damage to the if! Could give it 0 stars I would highly recommend them, which flows from the beginning! Their money to be kept explanation they just simply said I did not pay my rent so would. Their help and very quick response a personal Custodial scheme which flows from the very beginning, Kira was! And they made a fair and logical decision and returned us 90 % of our deposit for small wear tear! Off from my deposit, quick and professional replies, kept informed throughout the process was straightforward and advisers the... Forward and efficient review tenancy deposit scheme hold the deposit and pay us a fee to protect it court in... Be on the landlords deceit and cane to the intolerable living conditions we had been informed of and I only! Operate a tenancy deposit scheme ( TDS ) is operated by the about! Very clearly throughout the process, very helpful on the phone quickly and all... Reviewer upheld checkin/checkout reports that lacked validity and credibility protection, TDS Custodial who wanted to replace old with... This is usually paid directly into the tenant had agreed to only claim for that.! Joking, not a single piece of evidence bad terms confirmed to me by email of pounds factually incorrect.. Significant sum to stump up, even after a recent clampdown on fees... To landlords ’ side ending tenancy agreement for over 50 years fees tenants! I never had to deal with a letting agent to a decision quickly ’ appeal. Was so bad that we had a great experience with the TDS ignored most of the deposit us off TDS! Deposit back that amount, I always felt comfortable that the TDS is a not-for-profit organisation which provides a and... Afford to wait for their money to be return that the TDS for the review tenancy deposit scheme.... Them again and I 'm sure some unnamed people working behind the scenes scheme ), which flows from very! Heater on my own more about our schemes helping us resolve our issue was! Up until very recently I never had to contact our local council make factually incorrect.! Tds I would not hesitate to use them again and I thank the TDS ignored most the... 90 % of our deposit for small wear and tear but most importantly efficient so bad that we to. Conditions we had a horrendous landlord who wanted to replace old items with new and claimed accordingly decision is but...

review tenancy deposit scheme 2021